Frequently Asked Questions

Which are the terms of payment?

Fare: the prices do not include the cost of the captain / skipper & any other extra you choose. Exceptionally, there is no captain / skipper fee for one-day destinations.

Payment in advance of 30% of the fare is required when signing the charter contracts, which will be deposited via bank transfer (bank transfer) or via credit card, and then we will confirm your reservation via e-mail.

The remaining 70% of the fares will either be deposited via bank (bank transfer), or by credit card 15 days before the scheduled departure of the boat, or will be given hand to hand after consultation with us a few days before the departure of the boat.

If a booking is made in the last minute then the full amount of the fare per booking is required.

What’s the cancellation policy?

If a cancellation is made between 1 and 45 days before the scheduled departure of the boat, the entire amount of the fare is reserved (100%).

If the cancellation is made between 46 and 90 days before the scheduled departure of the vessel, 30% of the total fare amount is reserved.

Finally, if the cancellation is made between 91 days or more before the scheduled departure of the boat, a reservation is made according to the amount for each fare.

What extra money will I have to pay?

Our yacht is delivered full of fuel and is picked up full at the customer's expense.

What’s the Fuel Consumption?

Low Speed: 10-15 mph (knots), Consumption: 100 litres/hour

Average Speed (cruising): 20-22 mph (knots), Consumption: 150-160 litres/hour

Maximum Speed: 25 mph (knots, Consumption: 200 litres/hour

How should I prepare for the trip? How are the Check In and Check Out procedures?

Check In:
The process of receiving the vessel is an important procedure. The one who will have the responsibility of governance, as well as his assistants, should pay due attention.

You will always be given a demonstration of the boat’s systems and their proper operation.
One of the most basic things that the crew should be informed about is the location and use of the life preservers.

It is important that everyone knows where the life jackets, seat belts, flares, and fire extinguishers are. Also, an update on the use of VHF and GPS is useful.

Check Out:
The process is almost similar to “check in”. The boat is handed over and then the necessary check of all the equipment, interior & exterior spaces, is being made, in order to determine if damage has been caused & thus completing the check. Only when this is done the boat is released.

What payment methods exist in your company?

Payment methods are made by depositing into a Bank Account with (bank transfer) after contacting us via Email or by phone as well as by credit cards.
Find out more in our Yacht Charter page.

Is it possible to pay on-site?

Yes, you can pay on-site or by depositing the amount of money in our IBAN.

What credit cards are you currently accepting?

Credit cards that are accepted for payment:
Master Card, Visa, American Express, Diners Club